Channel Manager

Join the leading distributor in the South African IT AV market! Our client is currently seeking a dynamic and results-driven Channel Manager to expand their channel partner network in the Gauteng Cape region. As the Channel Manager, you will play a pivotal role in onboarding, managing, analyzing, supporting, and growing our partners’ businesses. Your ability to articulate the value of our products and solutions within the partner’s environment will be crucial. If you are passionate about driving customer satisfaction, implementing effective sales strategies, and exceeding targets, they want you on their team!

• Implement sales strategies within the partner channel to ensure customer satisfaction.
• Represent the company and increase revenue by selling our leading AV products and solutions to potential partners.
• Build enduring, strategic relationships, understand partners’ go-to-market strategies, and identify current and future opportunities.
• Develop and maintain strong relationships with new and existing partners.
• Provide accurate forecasting of business and market needs.
• Prepare proposals for the provision of products/services.
• Monitor and report on sales prospects, progress, and performance.
• Monitor customer satisfaction, market intelligence, and competitor capabilities.
• Create visibility for the brand in the IT industry.
• Participate in industry events, activities, and organizations.
• Collaborate with internal departments to ensure optimal sales and customer service experience.
• Work with the support team to ensure prerequisites (e.g., brand prequalification) are fulfilled in a timely manner.
• Present and train partner sales teams to articulate brand value propositions and services.
• Drive passionately for customer satisfaction.
• Analyze market trends, product performance, and the competitive environment to identify new business opportunities and ways to increase sales revenue.

Experience & Qualifications:

• Minimum of 2-3 years of experience in external sales within IT Channel Sales (AV Solution experience preferred).
• Proven track record of success in meeting and exceeding sales targets.
• Consultative selling experience is required.
• Excellent communication, interpersonal, and negotiation skills.
• Strong organization and time management skills with the ability to work independently.
• Ability to work under pressure and remain calm and positive in a fast-paced environment.
• Entrepreneurial in nature, with a focus on customer experience.
• Strong communication and IT fluency.
• Display a learning orientation.
• Knowledge of Microsoft Office Suite.
• Time management – Effective time utilization, meeting all quotes and deadlines.
• Must have a driver’s license and willingness to travel regularly.

For more information please contact:

Jacqueline